RateHawk, a web-based system for reserving lodges, air tickets, and transfers for journey professionals, has established its first Asian headquarters in Singapore. With the formidable purpose of concentrating on journey brokers within the quickly rising area, RateHawk is offering native journey professionals with a complicated reserving device tailor-made to the native markets. The launch of this hub and authorized entity in Singapore will place RateHawk as a key trade participant, actively serving journey brokers all through the area.
Following the profitable efficiency in Europe and the Center East, RateHawk is now concentrating on the Asian area with a localized platform and enterprise operations. Native journey brokers, operators, journey administration firms (TMCs), and different trade professionals may have entry to a full vary of journey companies on RateHawk’s platform: reserving greater than 2.5 million lodging worldwide, flights from over 400 airways, and transfers in 150 international locations. The platform is localized in Thai, Chinese language, and Korean. As well as, RateHawk provides devoted language assist traces in Thai and Korean, obtainable inside enterprise hours, in addition to a 24/7 multi-language assist line to make sure high-quality buyer care.
The institution of the Singaporean authorized entity will facilitate cost transactions, avoiding extra prices attributable to change charges. Journey professionals will profit from making funds in a number of native currencies, together with Singapore Greenback (SGD), Thai Baht (THB), and Malaysian Ringgit (MYR).
Felix Shpilman, CEO of Rising Journey Group, commented: “The preliminary market analysis revealed a robust demand amongst journey trade gamers for a user-friendly, complete B2B platform providing a full vary of companies at aggressive phrases, powered by superior expertise and high-quality assist. Our early operations within the area have demonstrated the product-market match of RateHawk in Asia. Subsequently, we are actually able to elevate our operations and set up a strong presence within the area. We count on that our new authorized entity in Singapore will considerably improve the consumer expertise for companions in Singapore, Thailand, and Malaysia. For us, launching this hub means laying the muse to grow to be the main most well-liked B2B reserving platform in Asia. We are going to proceed to additional localize the product and guarantee full protection of the complete area”.
RateHawk is getting into the area with a devoted industrial staff of over 30 folks – enterprise improvement and gross sales managers – overseeing South-East, South, and East Asia. Every registered associate is assigned with an account supervisor whose position is to assist the associate onboard the system, customise contract settings, and help with monetary issues. Given the potential of the B2B journey sector in Asia, the corporate plans to additional increase the staff to make sure assist for journey businesses in all elements of the continent.
Jennifer Chua, Head of Enterprise Improvement South-East Asia, commented: “RateHawk is completely positioned to satisfy the wants of journey businesses and operators of all sizes, together with collaborations by way of API and tech platforms. Our intensive 2.5 million robust lodging provide spans over 220 international locations, with notably robust protection in Europe, the Americas, and the Center East, that are in excessive demand amongst native journey professionals.
“Our plan for 2024 is to additional strengthen the staff and scale the enterprise in Asia by rising the attain domestically. RateHawk shall be current at a number of main regional journey festivals, together with ITB Asia later this 12 months, the place we’ll showcase our superior options tailor-made for the native market”.
Launched in 2016, RateHawk employs over 500 professionals in industrial roles globally and has workplaces in London, Berlin, Milan, Lisbon, Warsaw, Dubai, Limassol, and Wilmington. The variety of RateHawk companions exceeds 70,000 journey professionals worldwide. RateHawk provides an internet platform and a cell app enabling companions to deal with enterprise remotely.
RateHawk is a part of the UAE-based Rising Journey Group, a worldwide journey firm that operates journey manufacturers for particular person vacationers (ZenHotels), B2B journey professionals (RateHawk), and company clients (Roundtrip) in over 190 supply markets. In 2023, Rising Journey Group achieved a gross transaction worth of $2.6 billion.
